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Q
- What usernames can I choose?
A - As this forum
is for the sole use of TVRCC members we ask that you register
with a recognisable rather than an anonymous name, or at the very least enter your real name
in your profile within the forum 'settngs' or as a 'signature'.
This especially applies to Regional Organisers and Commitee.
The TVRCC exists to promote shared enjoyment of the marque
and there should be no reason for any members to have to
'hide' behind anonymous nicknames. Anonymous users may
have their accounts deleted at the TVRCCs discretion. Prior to the new password system (implemented early 2007) there was no way to enforce this, consequently you will see that some earlier registered members may have 'nicknames'. However there is no way that earlier registered names can be easily changed so the decision was made by the committee that anyone pre-registered keeps their username, but have been asked (as per the forum rules) to make sure their real name is in their signature and their profile. Back to FAQ's
Q
- I cannot remember my username - what do I do?
A -
Go to the registration
page and click on the 'I've forgotten my username' link at the bottom of the page.
On the next page, enter your email address, if your email address matches up a reminder will be emailed to
you.
If you have tried the above and it hasn't worked, please use the help request form to contact the TVRCC webmaster. Back to FAQ's
Q - I want to change my previously chosen username - is this possible?
A - It is not possible to change
your username yourself so we have always advised that you choose
carefully. In extreme cases if you must change your registered username for instance because of an obvious spelling mistake
please contact the webmaster. You
will need to provide your Full Name, the Email address you registered with, Your
club membership number, your new preferred choice of username and the reason
for wanting to change your username. This will only be changed at the discretion of the committee
and may take some time to do. The committee do not allow username changes to 'nicknames' or anonymous non-recognisable names. Back to FAQ's
Q - I cannot remember my password - what do I do?
A - Go to the registration
page, fill in your membership number, postcode and
email address used when you registered initially. Click
on 'I've forgotten my password link. If your details
match up your password will be reset and a new one
will be emailed to you.
If you have tried the above and it hasn't worked, please use the help request form to contact the TVRCC webmaster. Back to FAQ's
Q
- When submitting my registration I get an error; "This
username has already been registered".
A - Someone
has already chosen that username, you will need to choose
another one. Back to FAQ's
Q
- When submitting my registration I get an error; "this
combination of membership number and postcode is not on
our database".
A - This simply means that either
your membership number or more likely your postcode on
the club database is incorrect - try entering it again,
if not then it could be because you have moved and your
details have not been updated. Please contact the club
office to check
and if neccesary update your details. There will be a delay
of approx 24-48 hrs for the details to be updated on the
website before you can try and register again. Back to FAQ's
Q - When submitting
my registration I get an error; "this membership
number is not on our database".
A - This may
mean that you have entered your membership number incorrectly,
or possibly if you have a membership number beginning with
a 'zero' eg 0123456, try entering it without the leading
zero eg 123456. Back to FAQ's
Q - When submitting
my registration I get an error; "A username and password
is already registered for this membership number".
A
- You have already successfully registered using this username
and password. You do not need to complete the registration
again, just login as normal. Back to FAQ's
Q - Once I have submitted
my registration form, how do I access the members area
in future?
A - If you have 'cookies' turned on in
your browser (they usually are as default setting) then
the system will remember you and you will get straight
in with no login request by simply clicking on a members
area button or via a saved bookmark/favourite. Please do NOT use the old general Sprint
username and password. Back to FAQ's
Q - I do not have a
postcode or zip code so cannot submit a registration.
A
- There are a very small number of overseas members who
do not have a postcode or zip code - if you are one of
these members please contact the Club
Office. In most cases there will be a zip code we
can use for you, alternatively a country code or similar
can be added to so there is something in this field.
Once the office have added a code you will be able to
register using it approx 24hrs later. Back to FAQ's
In the event of any other issues, error messages or problems:
If you have any queries or see any other error messages
not shown above,
then please use the help request form to contact the TVRCC webmaster.
Final Note - Technically what
we are doing is quite complex behind the scenes so we would
appreciate your patience in the event of any queries. |
Help for Members Area and Discussion Forum Login System:
